Fighting Through Business Adversity

At some point in the lifespan of any career, adversity is likely to rear its head. When we think of Steve Jobs, for example, we’re likely to think of the massive success that his company Apple Inc. experienced, but we might not remember that Jobs was actually...

How Your Nonprofit Can Acquire Larger Board Members

In this day and age, starting and running a successful nonprofit requires more than just time, compassion, and visionary ideas. It requires strong leadership. Having a sterling board of directors is essential for operating a successful nonprofit and ensuring its...

Why a Brand Message is Vital to Success

Anyone who hears the words “I’m lovin’ it,” will most likely picture golden arches and start to smell salty fries. Because McDonald’s has such a powerful brand message, hearing that catchphrase has become synonymous with the restaurant....

The Importance of Growth Following a Promotion

If you’ve been involved in the world of business for long, you’ve probably heard of the Peter Principle. In short, the idea is that most employees get promoted to the level of their incompetence – that is, a step above where they are actually...
Managing Your Workplace Culture

Managing Your Workplace Culture

In a busy workplace, it’s easy to be so focused on completing everyday tasks that one forgets the company’s core mission and beliefs. When these are forgotten, long-term results can suffer. To stay on top of all responsibilities, managers must take time...
Customer Service Technology Driving the Future

Customer Service Technology Driving the Future

Customer satisfaction has never been more important. Competition lurks everywhere. Whether you run an old-world pizza parlor or a startup app promising to revolutionize an industry, satisfied customers make or break your enterprise. The pizza may taste great and the...